Status pages

Customizing design

To customize your status page, you can set your logo and favicon.

Your logo will be displayed at the top of your status page. Make sure that your logo has a resolution of at least 192x192 pixels so that it looks sharp on hdpi screens. Prefer transparent PNGs because that way, you can easily change the background color of your status page.

Your favicon will be displayed in the browser tab. In addition to that, it will be used to generate a Twitter card and icons for iOS and Android devices. Make sure that your favicon has a resolution of at least 192x192 pixels so that it looks sharp on a wide variety of devices. Square images work best.

You can optionally customize background, text, and warning colors to better match your logo and brand. This feature is available on paid plans only.

Customizing your status page with colors

Custom domains

Every status page is hosted on the subdomain (for example, If you’re on the paid plan, you can also serve your status page from your own domain (for example,

Add the domain you want to serve your page from in the status page’s settings (for example, Then, point a DNS CNAME record to:

Shortly after you pointed a DNS CNAME record to Hexadecimal, visit your status page on that custom domain. Note that the first request will take some time because Hexadecimal has to obtain an SSL/TLS certificate for your domain from Let’s Encrypt.

Troubleshooting custom domains

This section applies to custom domains, which are only available on paid plans.

Depending on your DNS provider, it might take some time for DNS records to get published, which means it will take a bit longer for Let’s Encrypt to issue an SSL/TLS certificate for your domain.

If you’re using Cloudflare as your DNS and CDN provider, make sure to not proxy traffic to Hexadecimal (you should see a gray cloud, instead of an orange one).

Cloudflare DNS setup for the custom domain

If you’re using DNS Certification Authority Authorization (CAA) records, make sure that you permit Let’s Encrypt to issue certificates for your domain. For example, if you choose to serve your status page from the domain, here’s how DNS CAA record should look like in a BIND 9 format:  3600  IN  CAA 0 issue ""

If you still can’t connect to your status page on a custom domain after 30 minutes, please get in touch.